Warehouse Management Systems (WMS) facilitate the management of customer returns and reverse logistics by providing businesses with tools and resources to streamline returns processing, manage return authorizations, and optimize disposition decisions. By capturing data on returned items, verifying return eligibility, and automating return processing workflows, WMS enable businesses to process returns quickly and efficiently, minimizing the impact on warehouse operations. Additionally, WMS provide tools for restocking returned items, refurbishing damaged goods, or disposing of unsalvageable inventory, enabling businesses to maximize recovery value and minimize losses. By enhancing the management of customer returns and reverse logistics, WMS help businesses improve customer satisfaction, reduce return processing costs, and enhance overall supply chain efficiency.