Salesforce L2 Support at Advayan provides in-depth technical assistance for more complex issues that go beyond basic troubleshooting. Our Level 2 support team consists of skilled professionals with a strong understanding of Salesforce configuration, customization, and integration. They handle tasks such as workflow and process builder troubleshooting, permission and role-based access setup, object customization, report and dashboard refinement, and resolving data-related issues.At Advayan, our L2 team works closely with L1 support to analyze escalated tickets and provide timely resolutions. They investigate root causes, apply fixes, and suggest improvements to enhance system performance. Additionally, our team collaborates with Salesforce administrators and developers when advanced solutions are needed.We prioritize service excellence, aiming for minimal disruption and maximum efficiency. By following ITIL standards and Salesforce best practices, Advayan ensures that client systems remain stable, secure, and optimized. Our proactive approach includes routine health checks, system audits, and performance tuning to prevent recurring issues.With a focus on responsiveness and deep Salesforce expertise, Advayan’s L2 Support plays a critical role in ensuring clients get the most out of their Salesforce investment. We act as a dependable partner in maintaining, enhancing, and supporting your Salesforce ecosystem with precision and care.